Welcome to House of Ishaani. These Terms of Service govern your use of our website and the services we offer. By accessing or using our site, you agree to comply with and be bound by the terms below. Please read them carefully.
1. General Information
House of Ishaani is an online platform that sells authentic Banarasi sarees. All content on this website—including images, product descriptions, logos, and text—is the property of House of Ishaani and may not be used or reproduced without written permission.
2. Eligibility
You must be at least 18 years old to make a purchase on our website. By placing an order, you confirm that all information provided is true, accurate, and complete.
3. Product Availability
All products listed are subject to availability. We reserve the right to limit the quantity of products or discontinue items without prior notice.
4. Pricing & Payments
Prices displayed are in Indian Rupees (INR) and are inclusive of applicable taxes. We accept multiple payment methods, including credit/debit cards, UPI, net banking, and COD (on eligible orders). House of Ishaani reserves the right to update prices without notice.
5. Shipping & Delivery
We aim to dispatch all orders within 2 working days. Delivery timelines typically range between 4–7 working days within India, depending on the location. International delivery times may vary.
6. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information on eligible returns, refund timelines, and exchange terms.
7. Order Cancellations
Orders can be cancelled only before they are shipped. Once dispatched, cancellations will not be accepted. Please contact us at info@houseofishaani.com to request a cancellation.
8. Intellectual Property
All designs, logos, product photos, and written content are protected under copyright and intellectual property laws. Any unauthorised use may lead to legal action.
9. User Conduct
You agree not to misuse the website, attempt to gain unauthorised access to any part of the site, or engage in any activity that could disrupt our services or compromise customer data.
10. Limitation of Liability
House of Ishaani shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including delays, loss of data, or service interruptions.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be updated on this page, and your continued use of the website constitutes your acceptance of those changes.
12. Contact Us
If you have any questions regarding these Terms, feel free to contact us:
📧 info@houseofishaani.com
